this post was submitted on 26 Aug 2023
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They did an okay job of addressing the accuracy issue, but failed to even mention the issues of workplace culture and absurd quotas.
It does not matter if workers start and stop their shifts at particular time - as strictly required by law - when the amount of work they are expected to do within that time frame is unrealistic.
Upping the expections for quality, without lowering those for quality, will only make things worse for everyone working there.
Not to mention it didn't even touch on the note serious allegations of sexual harassment.
SA wasn't mentioned because that is a sensitive investigation. It is messy, and sadly boils down to, he said she said, most of the time. I don't expect that to be resolved for a while.