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Starbucks accused of manipulating app payments for $900 million profit
(www.androidauthority.com)
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This tracks. I get Starbucks giftcards (as gifts, not for myself) and typically load them into the app so I can order ahead and spend less time waiting at the store. It pisses me off to no end that when I get to the last dollar or two, I can't use it without reloading like $20 onto the app. I refuse to do that and lose the money.
I've never had a Starbucks gift card or used the app, but in the article they say that in store you can do a split payment using up either gift card or app balance, and pay the remainder cash. Is that something you've tried?