this post was submitted on 07 Jun 2024
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People are a little bit stingier in barber chairs and Ubers than they were just a few years ago.

The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday. That rate slipped 7 percentage points for taxi and ride-hail drivers over the same period.

Three years ago, the economy was reopening from the pandemic and inflation was higher than it is now, but so was concern for front-line workers.

At the time, three-quarters of consumers reported always tipping restaurant servers, but today just two-thirds do. Despite modest upticks since last year, barely more than half of people now count themselves reliable tippers of hairdressers (55%) and food delivery drivers (51%), while only 41% say the same when it comes to ordering a ride.

The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen. While consumer spending has held remarkably steady, many households are feeling the squeeze from persistent inflation and tightening their belts accordingly. Some of that newfound caution may be factoring into when, where and how much people tip.

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[–] [email protected] 163 points 5 months ago (3 children)

I'm a generous tipper at sit down restaurants, but draw the line at places where I'm grabbing a prepackaged sandwich and drink and being asked to tip the employee to literally ring up the items at the cash register. I wonder if the expansion of this practice is turning people off of tipping even when it's warranted, hence these statistics

[–] [email protected] 44 points 5 months ago (3 children)

Yeah. The blurbs examples are places you really need to tip. They are providing a direct service to you. But pretty much every digital pay interface is asking for tips now. And a lot of them aren't even offering 15%. They start at 18% and go up. It is really souring me on going out at all.

[–] [email protected] 14 points 5 months ago (1 children)

Pretty much every sit-down restaurant now has tips calculated on the bill, and 15% is never one of the calculations. It's typically 18%, 20%, and 22%, but I've seen them start higher.

Is this due to the same machines? Since it can differ, I assume it's the owner who chooses to make it higher.

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[–] [email protected] 44 points 5 months ago* (last edited 5 months ago)

there's a new fast food drive through near me and if you buy a $13 burger with plastic they turn the little machine to you at your car window and expect you to enter a fucking tip.

I'm an overtipping bastard. I learned to tip from Steve Martin in My Blue Heaven. i love to tip.

I even tip at the weed store and the liquor store if they give me suggestions or any kind of service in addition to ringing me up.

YOU CAN SUCK MY DICK ASKING ME TO TIP IN THE GODDAMN DRIVE THROUGH!!!

I'm not eating there because the burgers are too expensive for how good they are ($5.50 for a plain kids burger come on) but even if I loved the food i'm not tipping for fast food.

[–] [email protected] 24 points 5 months ago (3 children)

To be clear, it's never warranted. It's just some cultures that have normalized the practice for certain services. Companies should always fully pay their employees. Full stop.

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[–] [email protected] 126 points 5 months ago (12 children)

Gotta love corpo news.

have made some people stingier

They’re no longer appreciating service industry workers

Shut the fuck up and pay them a living wage you animals. Don't try and continue pitting individuals against each other. "Blame the consumer for everything" is so played out at this point.

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[–] [email protected] 75 points 5 months ago (2 children)

I don’t think I’ve ever seen this written about so -

The reason these tipping prompts are so egregiously inescapable now is that those point of sales systems are handed out by Clover and the like when the business starts using them for POS and inventory and credit card processing.

For each CC transaction, the business pays something like 2-3% of the transaction and so the CC processor becomes incentivized to make that transaction amount higher. That’s how we got here. You’re being guilted into tipping a shitty tech company.

Carry cash. Pay cash whenever possible. That’s how you avoid that screen.

[–] [email protected] 15 points 5 months ago (3 children)

Is clover getting money for cc transactions? I thought it was the cc companies charging that fee.

[–] [email protected] 16 points 5 months ago (1 children)

Point of sale companies like Clover charge a fee and the credit card company gets a cut of that. The rest is for the point of sale's services.

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[–] [email protected] 43 points 5 months ago

When they flip that screen, I cringe. US tip culture sucks.

[–] [email protected] 42 points 5 months ago (4 children)

STOP TIPPING. The whole world doesn't tip, it's a strange and stupid US thing. Just stop tipping please!

[–] [email protected] 18 points 5 months ago (4 children)

Also, while you're stopping dumb shit like tipping, may as well switch to the metric system as part of the integration!

https://media.tenor.com/D8tqN5Dc45cAAAAM/puffer-fish-join-us.gif

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[–] [email protected] 13 points 5 months ago

Germany does tip sometimes. But mostly we round up to the next thing that feels right. For me it is usually between 1-5€, but I never tip a percentage or use the tip option on a payment terminal. Sometimes I just don't tip. It is never a problem. It is a bonus not a necessity here.

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[–] [email protected] 41 points 5 months ago* (last edited 5 months ago) (3 children)

This is the worst I've personally encountered

25% 50% 100%

[–] [email protected] 28 points 5 months ago (2 children)

Shit like this is a good way to prevent me from returning. I don't want to feel bad about giving someone money I didn't need to and if I'm pushing the lowest recommended amount it feels sad.

[–] [email protected] 9 points 5 months ago

Returning? I wouldn’t even be completing that order.

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[–] [email protected] 17 points 5 months ago

Other > zero

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[–] [email protected] 39 points 5 months ago (2 children)

From Germany, wholeheartedly, fuck off with your POS terminal tip prompts. I simply won't.

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[–] [email protected] 38 points 5 months ago (1 children)

Anyone else notice the "essential workers" never got that minimum wage increase?

I get republicans not supporting it, but the moderate Dems not fighting for them is going to hurt in November...

Voters know Republicans obstruct progress, but they need to see that Dems are at least willing to have the fight.

[–] [email protected] 16 points 5 months ago (2 children)

Where I live they got it. While it isn't law, the local fast food is all starting at $16/hour or more.

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[–] [email protected] 37 points 5 months ago (4 children)

I went to get blood lab work done today. When I went to pay the kiosk asked for a tip.

[–] [email protected] 9 points 5 months ago

It happened to me at the urologist. They were taking the piss!

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[–] [email protected] 33 points 5 months ago

I’ll tip my waiter/waitress. I refuse to tip a PoS device. I have no shame selecting the “No tip” button on those things.

[–] [email protected] 30 points 5 months ago

If everyone stopped tipping at the same time, say labor day, then businesses would need to properly pay their staff again. As soon as tipping became expected the whole system was fucked.

[–] [email protected] 26 points 5 months ago (2 children)

I don't know about hairdressers and drivers, but many servers are legally paid less than minimum wage because they are expected to make up the difference in tips.

So this is essentially people being fucked over by not being paid enough fucking over other people who aren't being paid enough. And if you object to them not being paid enough, the solution isn't to not tip them, it's to not go to the restaurant.

[–] [email protected] 25 points 5 months ago (7 children)

They are supposed to be paid the difference if tips plus base pay don't add up to minimum wage. But I'm guessing a lot of places don't do it.

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[–] [email protected] 22 points 5 months ago (1 children)

% based tips are bullshit and always have been. And moving the scale up to 18,20,22 is insane.

[–] [email protected] 16 points 5 months ago (1 children)

Especially because a 15% tip is almost twice as good as it was 10 years ago due to rising food costs

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[–] [email protected] 26 points 5 months ago (1 children)

For me there's 3 tiers

Takeout/drive thru food of every kind? No tip. If it's labeled fast food and I have to drive to you to get it, you can pry that shit from my cold dead heart.

Family owned non-chain restaurants. That's a tip. These people out here trying their best against a McDonald's franchisee. Easily worth a few extra.

Delivery is where I tip, they put extra wear on a car and had to put up with the American public on roads between here and the store. That's worth the extra $5-10 Dollars. Especially if it's raining/almost midnight.

[–] [email protected] 8 points 5 months ago

Pretty much the same, delivery I tip based on how much stuff, how difficult, or bad weather is getting it to me. NOT on the item cost. It's not any harder for the delivery person to deliver sushi than it is a breakfast sandwich.

[–] [email protected] 24 points 5 months ago

Pizza Hut prompted me for a (minimum) 18% tip on a take out order. I could see tipping for takeout if it's a large, complicated order, but this was not. 18% is for standard table service.

[–] [email protected] 21 points 5 months ago

i stopped tipping when i was double charged for the tip included.

i tried keeping track of each POS that included gratuity but i can only get burned so many times before i stop using that stove altogether.

[–] [email protected] 18 points 5 months ago (8 children)
  • Uber's get $1 - $3 depending on driver/distance
  • To-go orders get NOTHING.
  • Sit down food gets 15-20%, depending on server
  • Drinks at a bar get $1-$2 each drink.
  • Barber probably gets the biggest tip at $10-$15, but base price is going up so maybe adjusting down next time.

And I do not do delivery apps.

[–] [email protected] 11 points 5 months ago (1 children)

As a service person, this sounds great. You actually tip your barber more than I do.

The only thing I think you didn't account for is fancier bars with elaborate cocktails, which tbf most people do not frequent. I'd do 15-20% for those, simply because it's more involved service and more involved drinks.

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[–] [email protected] 17 points 5 months ago* (last edited 5 months ago) (2 children)

I worked in craft beer pre-pandemic. Man, beer release days were nice. Get a bunch of bozos all lined up for the minute we open, all want a whole case of the latest IPA for like $100, all of em blindly tapping the 20% tip option. Like, homie, I did nothing for that tip. I'm over here bartending, getting less from the people I'm actually serving beers to. Thanks I guess?

So now, especially that the economy is fucked, I'm very particular about what I tip on.

Yesterday I went to a juice place. Got 2 bottles of juice and a fruit bowl thing. I'm only tipping on the fruit bowl thing. I'll tip 20% on it, but you simply grabbed the bottle of juice from a fridge. That's not a service.

All in all it looks like an 8% tip, because their juice is $11 a bottle and the fruit bowl is like $20 after everything I added to it.

$4 tip. That's 20% on your $20 bowl. I'm ignoring the other $22 on the bill. That wasn't a service. I'm not tipping $9 for this interaction. A fruit bowl and two juices isn't worth $51 dollars. It's hard enough to justify the $4 tip when the juice is $11... The boss can't pay you better with margins like that? Or is the fruit vendor raking it in? Fruit isn't that expensive...

I don't get it.

[–] [email protected] 15 points 5 months ago* (last edited 5 months ago)

I don't get it.

What's not to get? You seem to understand it just fine. Rather than actually paying their workers a living wage, they can have customers subsidize their pay.

And then when they have a bad night and end up making $4/hour, tips included, you blame the customers for not tipping and not the employer who pays you literally $3/hour.

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[–] [email protected] 15 points 5 months ago (18 children)

I ain’t never been into tipping as I’m not contributing to this system by playing along.

Sure it sucks if you’ve gotta work for tips but still.

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[–] [email protected] 15 points 5 months ago (1 children)

I quit tipping. That is not true. The last pizza I had delivered to work I gave the lady a ten. Physically gave it to her. Not added it to a app that you know is going to give them less than the tip. If they give them anything at all. I quit tipping through the checkout/payment process.

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[–] [email protected] 13 points 5 months ago* (last edited 5 months ago)

they should honestly ban tips on credit card machines and mandate a "cashback" option instead allowing 1-10 dollars of cash back.

[–] [email protected] 9 points 5 months ago
  • laughs in european *
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