this post was submitted on 14 Aug 2023
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Judge denies HP's plea to throw out all-in-one printer lockdown lawsuit - AiO devices won't scan or fax without ink, and plaintiffs say IT giant illegally withheld that info from buyers::AiO devices won't scan or fax without ink, and plaintiffs say IT giant illegally withheld that info from buyers

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[–] [email protected] 161 points 1 year ago (7 children)

Am I the only one who thinks it's crazy that the only grounds they have are that HP didn't disclose that their All-In-Ones won't let you scan or fax without ink and not, you know, the fact that they do that in the first place? It should be illegal to disable critical functions of a device simply because an unrelated function is temporarily unavailable. There's no technical reason HP is doing this other than, "fuck you, buy more ink."

[–] [email protected] 69 points 1 year ago (2 children)

Unfortunately this is the difference between illegal and unethical, and I don't gather that HP cares much about ethics. Hopefully right-to-repair laws will cover these cases in the future too.

[–] [email protected] 10 points 1 year ago

It's anti-consumer, but I guess that just falls under unethical for now

[–] [email protected] 29 points 1 year ago

I recently had a printer to configure (IT) that was HP, and it needed an internet connection and registration to print over USB (well, at all); guess what? Dead ethernet port. Now (even with a working USB) the printer is just landfill food waiting to reach our bloodstream in a few years time. I ~~fucking hate~~ love HP!

[–] [email protected] 23 points 1 year ago

Guess who the laws are actually designed to protect

[–] [email protected] 19 points 1 year ago (2 children)

The last and only printer that I bought from HP worked well and didn’t pull any shenanigans, it was a Laserjet 5L.

Since then, feedback from colleagues and what I’ve seen from reviews and tech communities put me off buying HP again. Between their cloud printing, their inkjet cartridge verification and the USB ports covered in stickers and now this…

[–] [email protected] 13 points 1 year ago

Yeah HP is a disaster.

They used to make good calculators too, including a financial model so good that I bought an Android emulator.

[–] [email protected] 10 points 1 year ago

I still have a LaserJet 4000N in service (circa 1997 - same era as the 5L) and it's a workhorse that never dies. Once upon a time, HP did take pride in their products. Even then, though, their toner cartridges were abusively overpriced - they just hadn't yet figured out how to prevent 3rd party competition.

[–] [email protected] 10 points 1 year ago

I mean, you can sell a shitty product, that's not a crime, the crime is the false advertising or if it is a danger to people

[–] [email protected] 4 points 1 year ago

Imagine in the future, your car just stopped working entirely and lock you out because your heated-seats subscription expired.

[–] [email protected] 1 points 1 year ago

Canon did this to me years ago. Maybe 15. I haven't given one cent to Canon since, and I was a big fan at the time with their cameras and such.

Fucking greedy assholes

[–] [email protected] 30 points 1 year ago

HP are a real scumbag company.

[–] [email protected] 22 points 1 year ago (4 children)

I still don't get why anyone is buying inkjet printers for the past 20 years. It makes zero sense to me.

[–] [email protected] 4 points 1 year ago (3 children)

Color laser printers are very expensive and still don't achieve the same picture quality as an inkjet printer. And I have read once that dust from laser printers might cause cancer but not sure how much there really is to that.

[–] [email protected] 5 points 1 year ago (1 children)

Color lasers are about $300 dollars, do better quality, and have 10x the output per cartridge on a bad day. And they don't dry rot when left without printing for extended periods. Replace the ink on an inkjet more than twice, and a laser is already a better deal.

[–] [email protected] 4 points 1 year ago

If you want to print pictures to hang on your wall, ink printers print much better color quality.

If you want flat graphics to print on a document, laser is better.

Just depends on what your use case is.

[–] [email protected] 1 points 1 year ago

Not just that, but it’s impossible to find a colour laser that’ll do 11x17 and duplex. I think my only option is a small office printer lease.

[–] [email protected] 2 points 1 year ago

My guess. Marketing.

[–] [email protected] 2 points 1 year ago (1 children)

My in-laws gave my son an HP Envy. I placed a big Apple logo next to the HP logo. I have Apple logos on my trash bins too. Basically, any trash around the house gets an Apple logo stuck to it

[–] [email protected] 2 points 1 year ago
[–] [email protected] 2 points 1 year ago (3 children)

Why is anyone buying a printer at all?

Hey, printer people out there! What do you you use your printer for? My printer is just sitting idle collecting dust. Can’t think of anything I would need to print. Everything is digital these days.

[–] [email protected] 9 points 1 year ago (2 children)

In less developed countries, you'd need printed copies for a lot of stuff, especially legal documents.

Speaking from experience.

[–] [email protected] 4 points 1 year ago (1 children)

Exactly this. I live in a first-ish world country around Asia, and the moment you need paperwork dealt in any other nearby country, a printer is going to save you lots of trips to the convenience store.

[–] [email protected] 2 points 1 year ago (1 children)

Ugh... Asian beureaucracy at its best...

South East Asia?

[–] [email protected] 1 points 1 year ago
[–] [email protected] 2 points 1 year ago (1 children)

Oh, I remember those. The government here has been working to go digital for the past 30 years, and now it’s beginning to pay off.

[–] [email protected] 2 points 1 year ago

Good for you! My country is going toward that direction, but corruption kinda keeps the progress slow. Still some progress here and there.

[–] [email protected] 6 points 1 year ago

I have a printer for the occasional need to print documents. Mind blowing I know, but that's why I keep one around. It gathers dust most of the time, but it's super useful when the odd need arises.

[–] [email protected] 2 points 1 year ago (1 children)

I for one can't read correctly anything longer than a lemmy post on a screen. I print more or less anything that I'm want to read with my brain fully present - I usually outline and comment on paper too, makes it easier to remember. Latest use case : printing out dnd character sheets to do my charac design for BG3

[–] [email protected] 2 points 1 year ago

Ok, that seems like a sensible use case.

I’ve heard many people say that reading stuff on a screen is more distracting and they have trouble focusing. I don’t feel that way, so screens are just fine for me.

[–] [email protected] 18 points 1 year ago (1 children)

“IT giant illegally left out that info”. Bruh. THEY LIED!

[–] [email protected] 9 points 1 year ago

They did, but that's not a legal term, so a judge won't use it.

[–] [email protected] 9 points 1 year ago (2 children)
[–] [email protected] 4 points 1 year ago

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[–] [email protected] 2 points 1 year ago

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[–] [email protected] 3 points 1 year ago

I have no printers in my house. I refuse that entire industry. Its a scam.