this post was submitted on 24 Aug 2023

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Lemmy.World Announcements

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Recent Outages (lemmy.world)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

87 comments fedilink hide all child comments

Hey everyone, so as I'm sure everyone is aware Lemmy.World has been experiencing several outages throughout the last few days.

We have been investigating the root cause of these outages but believe that they are related to our current hosting provider (Hetzner) blocking access from ClouldFlare as (we think) they believe that our CDN is a DDoS'er, and is causing these disconnects to our backend server, problematic for sure.

We've opened support tickets with our current provider and are awaiting a response. We have no issue with being as transparent as possible with downtime. Anyone that is curious, can feel free to check out https://status.lemmy.world and https://dash.lemmy.world for up to the minute outage information. We are also looking into other fediverse friendly methods of posting status and outage updates

In the meantime, we are evaluating alternative hosting options and solutions to provide a high level of reliability to you, our users. Really, we want to say thanks to everyone for soldiering through all our technical growing pains.

Cheers

LW Infra Team

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[–] [email protected] 4 points 1 year ago

Thanks for the updates and transparency.

[–] [email protected] 4 points 1 year ago (1 children)

The dashboard requires a login to view. At least from here it does. Is there a way to view without making an account?

[–] [email protected] 4 points 1 year ago (1 children)

I was able to access it without a login just now.

[–] [email protected] 1 points 1 year ago

Seems to work now. Maybe it was a setting on their side?

[–] [email protected] 4 points 1 year ago

Thanks for the update!

[–] [email protected] 4 points 1 year ago

Thanks for sharing the dash link, and for your work!

[–] [email protected] 3 points 1 year ago (2 children)

I mean, I'd help if I didn't have to have the educational background of a rich upper class white man. Teach me what I need to know and I'll sysop. But it looked like you had lots of people already come forward with experience "serving at the edge", etc. All I've done is play with Kubernetes and Proxmox at home on a residential IP with a domain pointed at my residence. Unfortunately, with no college education, I've had to teach myself all I know and it probably isn't up to what's wanted. I've heard "A bad sysop can be worse than just having nobody", so :(

[–] [email protected] 2 points 1 year ago (1 children)

You can also help by posting content and reporting people that break LW rules. You don't need to be a tech wizard to help out.

[–] [email protected] 1 points 1 year ago (1 children)

Being a sysop and reporting mean comments are two WILDLY different things.

[–] [email protected] 2 points 1 year ago

I'm just saying there are plenty of things you can do if you're not technical.

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[–] [email protected] 2 points 1 year ago (2 children)

Cloud is not an option?

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[–] [email protected] 2 points 1 year ago

I just wanted to say that Lemmy.world has been much more stable for me lately, thanks!

I know a lot of people are putting in hard work to get here, so I hope you know your effort is being noticed.

[–] [email protected] 2 points 1 year ago

Try Liquid Web for the hosting.

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