Noticed this just moments ago and got this email. At first seeing this I thought that were forcing users into arbitration like many other companies have trended towards. That and the denial of class action suits included in many ToS agreements take away the users rights.
This is a promising move from Steam from a layman’s perspective. I’m surprised this has happened considering Valve did not need to do this and it protects them legally from their users.
Edit: Seems like this is being done because of ongoing lawsuits with Valve so they did in fact need to do this, still possibly a win for consumers.
I was pleasantly surprised in the same way.