this post was submitted on 04 Sep 2023
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245
Pentagon has the worst IT helpdesk in the US government (www.theregister.com)
submitted 1 year ago by [email protected] to c/[email protected]
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Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff

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[–] [email protected] 6 points 1 year ago (1 children)

Its pretty obvious for security reasons...

[–] [email protected] 11 points 1 year ago (1 children)

The next time the Chinese attack us by submitting tech support tickets we got them by the balls.

[–] [email protected] 7 points 1 year ago (1 children)

You say that, but most of the time when somebody gets hacked it's operator error and not a programming issue (i.e. the account was given to the person via social engineering not by the person defeating the authentication system).

[–] [email protected] 3 points 1 year ago

I'm sure the people at the pentagon are aware of it as an attack vector and I am also fairly sure their mitigation plan isn't "just make it really shitty and slow lmao"