this post was submitted on 04 Sep 2023
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Yep, just bought a new pixel directly from the Google store on Amazon. They shipped me a refurbished one that was carrier locked to Verizon. It's been 3 weeks since I shipped it back and they still haven't checked it in n for a refund. Prob never buying anything worth more 200 bucks from them again.
Bet it wasn't google, it was something 'xingwang productions' calling themselves google.
Raspberry pi had loads of these during the shortage (still does, I think).. the listing has 'Raspberry Pi model 4B' and 'Visit the raspberry pi store' and '#1 best seller' and you dig a little and find it's a reseller who's shifting at a markup.
Amazon do nothing to prevent companies masquerading as others.
The problem is Amazon puts everything with the same SKU in the same bin. So your "xingwang productions" Pixel phones are in the same place as the official "Google Store" stuff.
I basically stopped buying on Amazon unless there's no other way to get what I want (or it doesn't matter that much) because of this. Definitely not touching any food, skin cream, etc from there or expensive electronics.
I am pretty sure they already stopped doing that for a long time. I mean mistake might still happen but I do not think they do that anymore.
See, this is weird. Normally I get a refund the moment I drop it off at UPS/Kohls/USPS. They don’t even wait for the item to actually reach their warehouse most of the time. This includes a $4k laptop with a DOA thunderbolt port.
That had been my prior experience as well. I've bought and returned several more expensive items in the past, but I think they've made some recent changes to their return policy. Now they're not returning funds for expensive items until they've checked it in.