this post was submitted on 12 Sep 2023
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I've done time studies for factories and redone processes to make them more efficient even though it really isn't my job function. During COVID I wanted to have an aneurysm every time I went into a store that obviously didn't have anyone that had any ability to create a proper flow and just tossed lines wherever. But no I bit my tongue instead of being that engineer to the poor employees having to work in a thankless public facing job.
I thought it was a pretty big win for common sense when the local Trader Joe's switched to a single queue rather than one queue per register.