Not me but interesting post from someone else : reddit

this post was submitted on 21 Jun 2023

11 points (86.7% liked)

13621 readers

1 users here now

founded 5 years ago

MODERATORS

[email protected]

Not me but interesting post from someone else (media.patriots.win)

submitted 1 year ago by [email protected] to c/[email protected]

14 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

With the new [EU] rules, consumers [are] protected when digital content and digital services are faulty, and will have the right to remedies:

• asking the trader to fix the problem

• if the problem persists, get a price reduction or terminate the contract and get a refund

Until now, such protection only existed for tangible goods at EU level. In many cases, the consumer does not pay money to access digital content or services, but provides personal data to the trader. The new directive on digital content and digital services gives consumers the right to a remedy when digital content or a digital service is faulty, regardless of whether they paid for it or only provided personal data.

https://commission.europa.eu/business-economy-euro/doing-business-eu/contract-rules/digital-contracts/digital-contract-rules_en

Reddit