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AT&T fiber modem doesn't like my Asus router (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

7 comments fedilink hide all child comments

Hopefully y'all can help me out. I just got ATT fiber and I want to hook my Asus RT-AC88U router to it but it doesn't want to work. If I connect to the att wifi I have Internet but if I connect to my Asus router all I get is "server not found" and there is a red light on my Asus router where it should be white when the Internet is connected.

Normally with other ISP's in the past I just hook it up and go even if the ISP modem is also a router it just plug and play and works. So I can't figure out why it's not working. Does att do some bull crap so you can't use your own 3rd party router instead of their trash?

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[–] [email protected] 1 points 11 months ago

If you want the AC88U to actually "route" traffic, then set your AT&T router to "bridge mode". There's probably tons of instructions online as to how to accomplish that.

If you don't bridge the AT&T modem, you'll end up behind two layers of NAT, which can cause problems with gaming and port-forwarding.