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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)

submitted 11 months ago by [email protected] to c/[email protected]

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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] [email protected] 4 points 11 months ago* (last edited 11 months ago) (1 children)

Yes, I'm aware of those trends, but I don't think it's as relevant in the context of "smart" or "AI" system user interactions. Younger generations have grown up with the touchscreen/voice interface - which is the primary driver of the specific problems you're alluding to.

So in this context, I think Gen Z, Gen Y, and Millennials are on equal footing when they each individually make the rational decision to either smash their head, or a baseball bat, into an AI run McDonald's Drive-Thru.

[–] [email protected] 5 points 11 months ago

Im 24 and AI cant recognize my fucking accent, and I dont like suppressing it. I want to go full ooga booga caveman and chuck a spear through them.