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submitted 10 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 10 months ago

I can't speak for the others that you mention, but truthfully the WIC programs were actually fairly well fleshed out and the transitions introduced a lot of much needed changes to make the program more efficient. There were just a lot of moving parts and every state handled things a little differently.

Most of the friction was coming from the fact that the changeover introduced a lot of validation and oversight that customers and retailers were not used to with the older systems.