Sysadmin

7636 readers

2 users here now

A community dedicated to the profession of IT Systems Administration

No generic Lemmy issue posts please! Posts about Lemmy belong in one of these communities:
[email protected]
[email protected]
[email protected]
[email protected]

founded 1 year ago

MODERATORS

[email protected]

Good hosting? (mbin.grits.dev)

submitted 9 months ago by [email protected] to c/[email protected]

16 comments fedilink hide all child comments

Does anyone have recommendations for good VPS Linux hosting places? I used to recommend DigitalOcean, but I'm having a subpar support experience currently that sets off some slight alarm bells such that I might want to look elsewhere. What's good?

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 4 points 9 months ago (1 children)

Yeah. For years I was happy with DigitalOcean and had no issues, but this is the interaction I'm currently in the middle of:

I can't reach some particular other server; both of us can reach everyone else on the internet, just not each other
Contact support sending traceroutes
Support asks me to send mtr output (I mean... it's a little more detailed than the traceroute I guess, sure what the hell)
I do
Support asks if I'm running a VPN on my Linux server
Support tells me to disable my VPN
Support asks me to provide mtr output from a third place on the internet (which... he could do himself... I consider telling him to do it himself but decide not to). I send the mtr output
Silence for 2 days

I mean, it's far from an emergency but it doesn't inspire a ton of confidence. 🙂

[–] [email protected] 4 points 9 months ago

Digital ocean changed the IP of a VPS I had like 30 clients on without my go ahead.

...

Yeah.