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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)

submitted 8 months ago by [email protected] to c/[email protected]

71 comments fedilink hide all child comments

Air Canada appears to have quietly killed its costly chatbot support.

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[–] [email protected] 4 points 8 months ago

The minimum wage really only applies to the lowest-requirement, manual-labor jobs. Ideally, the baseline he's suggesting would adjust for certain expertise fields, perhaps just around the subject of when they can request immigration visas or outsourcing assistance.

So for instance you need a software engineer, you shouldn't be able to offer a 70k salary, get no one (because software engineers value their time), and then claim there are no software engineers - you would have to be offering 110k+ before any assistance.