this post was submitted on 29 Mar 2024
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[–] [email protected] 17 points 7 months ago (1 children)

Buddy pulled this back in my customer service days. Caller was hot, and being an ass. After we kicked him around a time or two to a "supervisor", he was told:

"OK. I'm going to elevate this issue. We're going to code this an ID10T issue. Can you write that down? That's india, tango, one, zero, tango. Let me get this in the pipeline and you'll get a call back."

"You damn well better!"

[–] [email protected] 10 points 7 months ago (1 children)

PEBKAC is better because it's not as obvious, unless that's what you are going for

[–] [email protected] 6 points 7 months ago

Don't forget layer 8 issue.