this post was submitted on 13 Sep 2024
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I've got banned from Apex Legends (social.ggbox.fr)
submitted 1 month ago* (last edited 1 month ago) by [email protected] to c/[email protected]
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Got greeted with this message today. I've been playing Apex on linux for more than a year. Not sure if this could be related? Is this just me?

I've contested the ban and I'm currently waiting for a response from ea support.

UPDATE : Got an email response from EA today. It's basically a generic message saying that my account was associated with "cheating practices" and so they will not remove the ban.

This is absolutely fucking ridiculous! I've been playing this game since 2020 and have 3K+ hours on record, now this shit happens and there's no recourse ? Fuck this company.

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[–] [email protected] 143 points 1 month ago (1 children)

If I remember right, about a year ago they were banning a lot of Linux players. It might be happening again.

[–] [email protected] 97 points 1 month ago* (last edited 1 month ago) (1 children)

EDIT: A Respawn employee on reddit is now asking for the user ID/gamertag of those banned on linux: https://www.reddit.com/r/apexlegends/comments/1fi77vs/comment/lnh13kj/?context=8

Original comment

Looks like you're not the only one:

https://www.reddit.com/r/linux_gaming/comments/1f5kyd1/psa_using_proton_experimental_or_at_least/

https://www.reddit.com/r/linux_gaming/comments/1ffxfjb/apex_legends_proton_epic_bug_that_do_that/

They've falsely banned linux players before, once in March 2023 and again in August 2023.

I got hit in the Aug 2023 ban, and had my permaban overturned after 1-2 weeks. Expect to have your appeal rejected, we had to make enough of a fuss about it to get a community manager to reach out to the development team to get people unbanned:

https://www.reddit.com/r/apexlegends/comments/15uqt7w/linux_users_getting_falsely_banned_again/

https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/page/50

I haven't played in 9-10 months since the false positive put a really bad taste in my mouth, so I don't have any datapoints to add for the current state of things, but I wish you the best of luck getting unbanned.

[–] [email protected] 6 points 1 month ago

I see. Thanks. I'll just wait and see then.

[–] [email protected] 45 points 1 month ago (2 children)

There a free cheats for apex on Linux that are undetected by their shitty anti cheat. These Linux still eventually get caught manually so the anti cheat team just sees a lot of Linux users cheat and innocent players get caught in the crossfire b/c of their incompetence.

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[–] [email protected] 43 points 1 month ago (6 children)

Why do they care what OS people use? Is it the anti-cheat software that needs Windows?

[–] [email protected] 83 points 1 month ago* (last edited 1 month ago) (2 children)

Yes, it's invasive kernel-level anti-cheat common in competitive multiplayer games now, because cheaters will mod their system that much for the sake of getting around the anti-cheat. Annoying from all sides.

That, and despite many devs being Linux fans, there does seem to be a (false) perception that Linux is the OS of choice for cheaters.

EDIT: Just remember, can't play a game on Linux? It's ALWAYS either the DRM or anti-cheat. Either way, corporate BS that hinders honest paying customers more than the people it's trying to stop.

[–] [email protected] 10 points 1 month ago

This comment is full of win.

[–] [email protected] 4 points 1 month ago (2 children)

Exactly. It’s insane how moronic EA or other publishers are that think “oh they’re on Linux they must be hacking/cheating our game.”

I would wager they have never touched Linux in their life.

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[–] [email protected] 10 points 1 month ago (1 children)

Not sure on ApeLegs but they have increasingly been disabling linux "support" for the Battlefields because of their anti-cheat.

I don't know how popular ApeLegs actually is. But for a lot of live games? Those are making MASSIVE bank and anything that can hurt the economy can kill the game. So a lot of studios actively just disable/block linux support because the added effort of making sure everything works in Proton is too big of a risk. Because nothing would increase Linux marketshare quite like free vdollars in Fortnite.

It really fucking sucks. But I find that many studios (like Digital Extremes) are really good about making it clear that even though they don't officially support Linux, they are very much fans of Proton (and Warframe has had a lot of bugfixes specifically FOR Proton support). Whereas EA has spent the past few months systematically disabling Linux "support" for every game they develop.

[–] [email protected] 7 points 1 month ago* (last edited 1 month ago)

I don't know how popular ApeLegs actually is

~~13th~~ 7th most played game on Steam in the past 24 hours, and 13th at the moment https://steamdb.info/charts/

[–] [email protected] 7 points 1 month ago (7 children)

They don't. I've been playing Apex on Linux for years now. Apex is doing ban waves for cheaters. OP likely did something that looked like or was cheating.

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[–] [email protected] 19 points 1 month ago (1 children)

Tbh I know this isn't helpful, but I recommend take the L and find better games to play. Errantly perma banning users shows a lack of consumer consideration and does not deserve further energy to fix. They fucked up, take your business elsewhere.

Again, I know it's not helpful but I think worth considering. Companies some decades ago used to be user experience as the top goal, but that has gone to the sidelines for many companies, and I don't think it's good to normalize. Hence, boycott when it happens.

[–] [email protected] 10 points 1 month ago

I'm sorry to say it is extremely popular (for some good reasons imo) and my friends are playing it. Besides, not a lot of competitive games even support linux to begin with. I was grateful that Apex did until now.

[–] [email protected] 18 points 1 month ago (1 children)

I got banned last year. It was for the best tbh

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[–] [email protected] 17 points 1 month ago (1 children)

Fuck this company.

You're damn right.

[–] [email protected] 2 points 1 month ago

I have them blocked on Steam. I don't care what comes from them, it's not worth it.

[–] [email protected] 14 points 1 month ago

Same thing happened to me, unfortunate for us...

[–] [email protected] 14 points 1 month ago

A year and a half back I was sent an email from Apex saying I was banned for hacking. I hadn't played apex for a year and my account hadn't been logged into during that whole time, so if they're false flagging players that don't even have the game installed then who knows that the fuck they're doing in their anti cheat. They actually reversed the ban when I contested it though.

[–] [email protected] 8 points 1 month ago

They probably just flagged you for not being in the normal environment. For all their bravado their detection is dogshit. I've had issues with them just flagging something over a VM and... flagging a batch file closing their launcher. I wish I was joking.

[–] [email protected] 7 points 1 month ago (5 children)

I really love how various services nowadays will just ban you without providing any context why you were banned.

Probably half of the time I am banned I have no idea which rule I violated, which makes me more likely to violate it again, when I wait till I am unbanned or create another account.

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[–] [email protected] 6 points 1 month ago (1 children)

Nah, they are doing you a favor.

[–] [email protected] 2 points 1 month ago* (last edited 1 month ago)

<< If this Linux guy is so smart to use that OS...it shouldn't play this shitty game. >> -EA staff, actually doing something good for the planet

[–] [email protected] 5 points 1 month ago

Fuck this company.

They've been awful for many, many years at this point. I've no idea why people keep giving them money and expecting them to not be awful.

[–] [email protected] 4 points 1 month ago (3 children)

@[email protected] @[email protected], a Respawn employee responded on reddit and wants a list of user IDs/gamertags for those banned on linux:

https://www.reddit.com/r/apexlegends/comments/1fi77vs/comment/lnh13kj/?context=8

[–] [email protected] 3 points 1 month ago

You're the goat! Thanks for sharing. I dropped a comment to the respawn employee and a comment on the EA thread linked in the reddit post.

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[–] [email protected] 3 points 1 month ago

Classic EA

[–] [email protected] 3 points 1 month ago* (last edited 1 month ago) (2 children)

Got my ban overturned :)

For the troll in here, idk your name I blocked you, the guy "very fluent" in these matters - take this opportunity to humble and educate yourself

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