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Support for 3rd party AirTags dropped in iOS 17 (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

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Anyone else notice this? I couldn’t find any other info online apart from a Reddit post about two people reporting their AirTags no longer working after updating to iOS 17, so I wanted to post here for visibility and seek advice.

As soon as I updated to iOS 17, my YIP AirTag I used to track my cats location stopped working. Tried factory resetting and a different phone (also on ios17) without success. My other Apple-branded AirTags work perfectly fine.

If Apple truly did nuke support for devices I already own, I am one step closer to abandoning their walled garden….. anyone else here possibly able to confirm this is happening to them too? Is there another community I should be posting this to?

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[–] [email protected] 2 points 1 year ago (1 children)

If it’s 3rd party it isn’t an AirTag, it is a tracker that is compatible with Apple’s FindMy network.

You need to contact the maker of that tracker and ask them for the updated firmware, that’s why they release developer previews of iOS. That’s all on that third party partner, not Apple.

[–] [email protected] 1 points 10 months ago

Replying in case it helps another lurking lemming one day:

I ended up replacing the tag with an OEM AirTag in the end.

I spoke with the manufacturers tech support, and they said they were not able to reproduce my issue.

After factory resetting it and replacing the battery multiple times, I was able to get it to load into find my again - but it stopped working again shortly afterwards…. Not at all worth the hassle.

[–] [email protected] 1 points 1 year ago (1 children)

Is it possible it’s just a firmware issue? Can you try updating your AirTags?

[–] [email protected] 1 points 1 year ago

Any idea how I can update the airtag if I can’t connect it to my phone? Trying to search for it in FindMy doesn’t pop up. Tried resetting it by pulling out the battery.

Found something online that says you can fully factory reset by pulling out the battery and reinserting it 10 times and it’ll beep 5 times instead of the normal 3 - I will try that when I get home tonight and will update this post if it works.

If that doesn’t work, any chance you know of anything else I should be checking?