this post was submitted on 06 Mar 2024
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I've worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

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[–] [email protected] 0 points 8 months ago (2 children)

You must have a nice well maintained slack instance. We just migrated to it from teams and they've added me to 50 + channels some with thousands of people and the whole program churns. It doesn't send timely notifications or sometimes none at all. If I leave any of the bogus channels I get automatically added back. Nobody wants to use it we all want teams back. The worst part is it only keeps DM history for two weeks our teams would keep history for years.

[–] [email protected] 2 points 8 months ago

The last point is purely a configuration thing. Our Teams instance only keeps DMs for I think 30ish days -- legal wants to minimize the surface area of discoverable material. Same reason our Exchange instance nukes emails over 12 months old unless you manually move them to an archive.

[–] [email protected] 1 points 8 months ago (1 children)

Adding people back to channels is definitely an admin choice. 2 weeks history is a plan limit, I think only the free tier has it.

You can mute channels / go @s only, create new channels for whatever needs you have. Hopefully you can find a way to make it more usable within the confines of your admins config. Also note, the config may not even be intentional, so it may be worth reaching out to IT

[–] [email protected] 2 points 7 months ago

I'm slowly starting to live with it and it's getting better the more channels I mute and group. The notification issue is still real though I've adjusted quite a few settings to get it working better. Including disabling mobile notifications and making slack use it's own notification system and not the system integrated one for Windows. The automation opportunities that exist are exciting too but will take us a while to flesh out.